That’s exactly what you want to hear, right?

A “process person” wants things to work with efficiency and structure. A “process person” wants to make sure things are done correctly and with as much transparency as possible.

Except…

What if this “Process Person” can’t tell you what the process is–won’t even produce a high level flowchart of the process on the back of a napkin?

What if this “Process Person” is hiding behind that phrase and actually trying to send you one of these messages:

  • “If there isn’t an existing process for this (produced by someone else), I’m not going to do it.”
  • “If there is a process, I’m going to use it to tell you why we can’t do what you’re asking me to do–it’s outside of our process.”
  • “What’s most important is insuring that if something goes wrong it will be blamed on the process, not me.”